This guide will help you create and publish new workflows within Continu.

Step One: Click on the Admin section of Continu

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Step Two: Navigate to the Workflow section

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Step Three: Click on the Add a Workflow button

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Step Four: Select the Audience that best suits your Workflow.

Note: Selecting any option will provide further information, to assist in choosing the right Workflow. Please see our Workflow Audience Trigger Guide for more information.

Press Next once you've selected the Audience.

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Step Five: Select the additional Criteria that is needed to trigger your Workflow (Note: This step can be skipped, if not required)

Press Next once you've selected your Criteria.workflows_criteria.png

Step Six: To Assign content, search for the content and select it. Assigned content will show up as a required assignment for the learner, and can be given Due Dates. 

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Step Seven: To Share content, search for the content and select it. Shared Content will be sent to the learner, but will not be a required assignment and cannot be given a due date. 

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Step Eight: Create a name for your workflow. This name will appear on the Workflow Admin Page if you need to edit, activate, or deactivate the workflow. 

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Step Nine: If you've created an assignment, you can set a Due Date by toggling the Set A Due Date Button on. This due date will be from the time the Assignment is created. 
Note: The Dute Date cannot be 0. It must be 1 day or higher.

workflow_due_date.png

Step Ten: If you'd prefer, you can set your due Date based on the learner's Hired Date rather than the assignment Date. To do so, select the Due from Hired Date toggle.
If the Learner does not have a Hired Date on their account, the due date will default to the standard Due Date.
workflow_hired_from_due_date.png
 
Step Eleven: You Can add Escalation contacts to receive notifications for this assignment. 
Escalate to Manager: This toggle will allow notifications to send to the Assignee's Manager
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Escalate to Buddy: This toggle will allow notifications to send to the Assignee's Manager
workflow_escalate_to_buddy.png
Add Escalation Contacts: This option will allow notifications to be sent to any user within Continu. When selected, an option will appear to search for Escalation Contacts
 
workflow_%2B_add_escalation.pngworkflow_add_contacts.png
Press Next once you've completed this page.
Step Twelve: Adding Notifications. You can add notifications from this page. See Adding Custom Notifications to Assignments and Workflows for more information on how to add notifications.
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Once you've completed adding Notifications, Press Create to create your workflow.
Important: The Workflow is not yet Active! You Must activate the workflow before it can trigger.

Step Thirteen: To activate your Workflow click the Pencil icon. Click on the Activate link to Activate your Workflow. 

workflow_activate.png
 

 

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